{"id":11,"date":"2025-12-16T21:11:13","date_gmt":"2025-12-16T20:11:13","guid":{"rendered":"http:\/\/essence-vagabonde.fr\/?page_id=11"},"modified":"2025-12-16T21:14:52","modified_gmt":"2025-12-16T20:14:52","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/essence-vagabonde.fr\/?page_id=11","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54a387c7 e-flex e-con-boxed e-con e-parent\" data-id=\"54a387c7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d557225 elementor-widget elementor-widget-heading\" data-id=\"d557225\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement et de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eebf3f2 elementor-widget elementor-widget-text-editor\" data-id=\"4eebf3f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p data-start=\"440\" data-end=\"568\">La pr\u00e9sente politique de remboursement et de retour s\u2019applique \u00e0 toutes les commandes pass\u00e9es sur le site <strong data-start=\"546\" data-end=\"567\">Essence Vagabonde<\/strong>.<\/p>\n<hr data-start=\"570\" data-end=\"573\">\n<h2 data-start=\"575\" data-end=\"599\">Droit de r\u00e9tractation<\/h2>\n<p data-start=\"601\" data-end=\"795\">Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposes d\u2019un d\u00e9lai de <strong data-start=\"669\" data-end=\"722\">14 jours \u00e0 compter de la r\u00e9ception de votre commande<\/strong> pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif.<\/p>\n<hr data-start=\"797\" data-end=\"800\">\n<h2 data-start=\"802\" data-end=\"825\">Conditions de retour<\/h2>\n<p data-start=\"827\" data-end=\"895\">Pour \u00eatre \u00e9ligible \u00e0 un retour, l\u2019article doit imp\u00e9rativement \u00eatre :<\/p>\n<ul data-start=\"897\" data-end=\"984\">\n<li data-start=\"897\" data-end=\"910\">\n<p data-start=\"899\" data-end=\"910\">non port\u00e9<\/p>\n<\/li>\n<li data-start=\"911\" data-end=\"923\">\n<p data-start=\"913\" data-end=\"923\">non lav\u00e9<\/p>\n<\/li>\n<li data-start=\"924\" data-end=\"951\">\n<p data-start=\"926\" data-end=\"951\">dans son \u00e9tat d\u2019origine<\/p>\n<\/li>\n<li data-start=\"952\" data-end=\"984\">\n<p data-start=\"954\" data-end=\"984\">avec ses \u00e9tiquettes intactes<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"986\" data-end=\"1067\">Tout article retourn\u00e9 incomplet, endommag\u00e9 ou port\u00e9 ne pourra pas \u00eatre rembours\u00e9.<\/p>\n<hr data-start=\"1069\" data-end=\"1072\">\n<h2 data-start=\"1074\" data-end=\"1096\">Proc\u00e9dure de retour<\/h2>\n<p data-start=\"1098\" data-end=\"1205\">Avant tout retour, merci de nous contacter par email \u00e0 l\u2019adresse suivante :<br data-start=\"1173\" data-end=\"1176\"><strong>kamaliadistri@gmail.com<\/strong><\/p>\n<p data-start=\"1207\" data-end=\"1308\">Les articles doivent \u00eatre retourn\u00e9s \u00e0 l\u2019adresse qui vous sera communiqu\u00e9e lors de la demande de retour.<\/p>\n<p data-start=\"1310\" data-end=\"1397\">Les <strong data-start=\"1314\" data-end=\"1360\">frais de retour sont \u00e0 la charge du client<\/strong>, sauf en cas d\u2019erreur de notre part.<\/p>\n<hr data-start=\"1399\" data-end=\"1402\">\n<h2 data-start=\"1404\" data-end=\"1420\">Remboursement<\/h2>\n<p data-start=\"1422\" data-end=\"1601\">Apr\u00e8s r\u00e9ception et v\u00e9rification des articles retourn\u00e9s, le remboursement sera effectu\u00e9 dans un d\u00e9lai de <strong data-start=\"1526\" data-end=\"1546\">14 jours maximum<\/strong>, via le moyen de paiement utilis\u00e9 lors de la commande.<\/p>\n<p data-start=\"1603\" data-end=\"1658\">Les frais de livraison initiaux ne sont pas rembours\u00e9s.<\/p>\n<hr data-start=\"1660\" data-end=\"1663\">\n<h2 data-start=\"1665\" data-end=\"1676\">\u00c9changes<\/h2>\n<p data-start=\"1678\" data-end=\"1867\">Essence Vagabonde ne propose pas d\u2019\u00e9change standard.<br data-start=\"1730\" data-end=\"1733\">Si vous souhaitez un autre article ou une autre taille, il vous suffit de retourner l\u2019article concern\u00e9 et de passer une nouvelle commande.<\/p>\n<hr data-start=\"1869\" data-end=\"1872\">\n<h2 data-start=\"1874\" data-end=\"1909\">Articles non \u00e9ligibles au retour<\/h2>\n<p data-start=\"1911\" data-end=\"1982\">Certains articles ne peuvent pas faire l\u2019objet d\u2019un retour, notamment :<\/p>\n<ul data-start=\"1983\" data-end=\"2097\">\n<li data-start=\"1983\" data-end=\"2015\">\n<p data-start=\"1985\" data-end=\"2015\">les articles port\u00e9s ou lav\u00e9s<\/p>\n<\/li>\n<li data-start=\"2016\" data-end=\"2053\">\n<p data-start=\"2018\" data-end=\"2053\">les articles retourn\u00e9s hors d\u00e9lai<\/p>\n<\/li>\n<li data-start=\"2054\" data-end=\"2097\">\n<p data-start=\"2056\" data-end=\"2097\">les articles endommag\u00e9s apr\u00e8s r\u00e9ception<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2099\" data-end=\"2102\">\n<h2 data-start=\"2104\" data-end=\"2114\">Contact<\/h2>\n<p data-start=\"2116\" data-end=\"2255\">Pour toute question concernant un retour ou un remboursement, vous pouvez nous contacter \u00e0 l\u2019adresse suivante :<br data-start=\"2223\" data-end=\"2226\"><strong>kamaliadistri@gmail.com<\/strong><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement et de retour La pr\u00e9sente politique de remboursement et de retour s\u2019applique \u00e0 toutes les commandes pass\u00e9es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":4,"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":228,"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/228"}],"wp:attachment":[{"href":"https:\/\/essence-vagabonde.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}